Privacy Policy

Last updated: 30 July 2026

This privacy policy explains how Liam Livia (we, us, our) collects, uses, discloses, and protects your personal information when you use our website (the site) or our online services (the services).

By using the site, you agree to this policy. If you do not agree, discontinue use immediately.

1. Updates to this privacy policy

We may update this policy to reflect business changes, legal requirements, or service improvements.

Updates will be shown by the last updated date. Continued use equals acceptance.

2. Information we collect

2.1 Information you provide

We collect the following when you interact with us:

Name
Email address
Phone number
Billing and shipping address
Payment confirmation
Account login details, if created
Information shared with customer support

Certain features may not work without this information.

2.2 Automatically collected information

When browsing our site, we may collect:

IP address
Device and browser details
Pages viewed and time spent
Interaction with emails
Cookies and tracking technology

This helps improve security and performance.

2.3 Information from third parties

We may receive data from:

Shopify
Payment processors
Advertising and analytics partners
Fulfilment and shipping services
Customer service tools

All data is handled under this policy.

3. How we use your information

3.1 To provide products and services

Process payments
Ship orders
Manage returns and exchanges
Send order updates
Maintain accounts
Prevent fraud

3.2 To improve our website

Optimise performance
Fix technical issues
Improve navigation

3.3 Marketing and personalisation

Send promotional emails
Deliver personalised ads
Improve recommendations

You can unsubscribe at any time.

3.4 Legal compliance

Fulfil legal obligations
Respond to lawful requests
Protect users and the site

4. Cookies

We use cookies to:

Keep the site functional
Remember preferences
Improve experience
Support analytics and advertising

Disabling cookies may affect functionality.

Shopify cookie information: https://www.shopify.com/legal/cookies

5. How we share personal information

We may share data with:

Shopify
Payment processors
Shipping and fulfilment services
Analytics and marketing partners
Customer service tools
Affiliated companies

We may also share information when required by law, when preventing fraud, or when you provide consent.

We do not sell personal information.

6. Data retention

We keep your information only as long as necessary for:

Fulfilling orders
Operating the site
Legal compliance
Tax and audit reasons
Dispute resolution

When no longer required, data is deleted or anonymised.

7. Third-party websites

External links may appear on our site.

We are not responsible for their privacy practices or content.

Review their policies when visiting.

8. Children's data

The site is not for individuals under 16.

We do not knowingly collect children's data.

If you believe a child submitted data, contact us for removal.

9. Your rights

Depending on your location, you may have rights such as:

Access to your data
Request deletion
Correct inaccurate information
Restrict certain processing
Data portability
Withdraw consent
Opt out of marketing
File a complaint

To exercise these rights, email info@liamlivia.co.

We may verify your identity before processing.

10. International transfers

Your information may be processed outside your country.

We use safeguards such as standard contractual clauses and UK-approved transfer mechanisms, when required by law.

11. Security

We take protective measures but cannot guarantee perfect security.

You are responsible for keeping account credentials secure.

12. Contact us

Email: info@liamlivia.co

Phone: +44 20 4538 5607

Customer service hours:

Monday to Friday, 9:00 to 17:00 GMT.

Saturday and Sunday: Closed

Business information

Store name: Liam Livia

Company name: Ds Digital Commerce

Company number: 92701272

Company address: Zwaluwlaan 39, Ede, 6713 BS, Gelderland, Netherlands